AutoSmith
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(11 Reviews)
Transmission Services, near Newton Falls, PennsylvaniaSue, 09/19/2024I cannot say enough good things about this place! My son had just moved to Ohio for a job when he began having trouble with his transmission. This was his first time living on his own and his first car he was responsible for on his own. A coworker suggested this shop to him. They were wonderful with my son. They completed the work at a reasonable price and even provided my son with a loaner during the repair time. They also worked with his warranty company to try to get the service covered. That was not successful but at least they tried. Thank you for taking care of my son! It is a nice feeling to know he has some place he can go if he has further troubles. He was treated with fairness and respect. He definitely will be back if needed.
partners
